1 reviews | Active since Feb 2012
Complaint and very very Poor Service
It's been 7 days and I have not yet received a call from your Complaints Team, regarding the update on your system, as my credit score on African Bank system for more than 3 years has been 486. I have laid a formal complaint with the Financial Ombudsman and was advised that African Bank will be again be investigated for old debt accounts that also has been written off. Furthermore since this has not been updated for more than 3 years, I am requesting for a loan amount of R30000.00 over a period of 60 months, with immediate effect. I have already forwarded my documentation to your branch in Blue Route Mall, Tokai, Cape Town. You can contact me this week as from 8am - 10am and then between 4pm - 5pm and on Saturday as from 10am.
Thanks for engaging with us.
Kindly provide us with proof that account was paid up with NBA.
NBA will update your credit profile if account is settled.
Email: ***
Your African Bank Support team ***
Thanks for engaging with us.
Kindly provide us with proof that account was paid up with NBA.
NBA will update your credit profile if account is settled.
Email: ***
Your African Bank Support team ***
I want this to be resolved and I want a loan amount of R25000.00 as soon as possible.
Send me an email with your email address
I want this to be resolved and I want a loan amount of R25000.00 as soon as possible.
Send me an email with your email address
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***