Complaint

Account Number: ***1E002

In 2014 (Documents attached) I bought the Room divider furniture from Bears furniture worth R18999 and after Bells put in their fees it went up to R26 338.95. I paid a deposit of R1500.00 at the shop. When I went again to pay my installment, I then found out that they were bought by African bank without my knowledge. I was then asked to pay my installments at African Bank. To date I have paid R32000 and yet African bank still wants me to pay R22 630.99 accrued interest. Their interest is a *******, interest of R1000 is about R800.

I want this account officially closed as I cannot pay R49,813.48 for the room divider that was supposed to have been R26k. I would like them to refund me the amount that is beyond the principal debt.

I have attached the statements. Some of the payments is not even showing, they talking about the slip - the slips are old and blank. they should have kept payments and even with the missing payments, they have records of R32k already paid. This is a ******* and no shop should abuse the customers like this. Please help me.

From a frustrated customer for Bears furniture which was bought by African Bank. I have attached all the documents I have regarding this account.