Complaint

I have had such a bad experience with African Bank and don't wish tof do anything with them again. I paid up my accounts with them and they sent me paid up letter after that they still continued to debit my account. I have been requesting for a refund and I am told different stories everytime I call. I called and spoke to the supervisor and she is now giving me her own story so they went and changed my banking details to my other bank account without my approval. I gave them my banking details the same once they are debiting me from but it still a problem. I want my money back in to my account as soon as possible.