jC
jade C

1 reviews | Active since Sept 2015

25 Apr 2018, 02:34

Complaint

I'm so so disgusted with the level of customer service. African Bank is the most horrible financial place to lend from. I have been handed over about 2 years ago. My credit card is with the lawyers but now a judgment has been handed to me. I'm willing to settle the account but I have been making payment my most recent payment was in March but yet the lawyers has issued a judgment. The lawyers went to an address I don't even live at which is embarrassing. I feel disappointed because African bank could not understand my financial situation I need this to be investigated. I don't to speak to a team leader please make sure a manager calls me. Very angry customer.

0
Replies (1)
African Bank
African Bank's reply25 Apr 2018, 09:59
Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

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