COMPLAIN ABOUT AFRICAN BANK

I am Brightness Radebe I went to African bank in 2012 to apply for the loan and they told me that I qualify for R21 273.26 and also the credit card for R15000 one day my financial advise call me and told me that African bank they borrow me R45800 and acconding to them the other money the settle for the loan that I have I told them that it was the first time I apply for the loan on 14.04.2012 I never have loan before with them I request the contract for that loan I call I spoke to more that 30 people all the promise to send the contract no one sent it to me since from April I request the contract until today I haven't receive it. On the 13 March 2021 I receive the sms to call Cheri Foxcroft I did call on the 14 March 2021 until today I never get hold of her I left so many message she never call me. The person who was helping me that time when I apply the loan i ask if i can ready the contract before i sign he/she told me not to worry everything is fine he/ she open the page where to sign. Today i am surprise that i am owing African bank R79 900 while I only borrow R21 273.26. I need the manager to call me urgent on this number: ***. i have so many reference number.