MK
Mxolisi K
1 reviews | Active since Oct 2015
01 Mar 2016, 10:23
Collections call, for an up to date account
In a week I receive about 4 calls from people saying they are calling from African Bank. I have a credit card with African back, I have never missed a payment up to this day my account is Up to date( Payments, contact details and Personal details ). These call consultants call me claiming that they want y Social Security Number(IID no) to update their system Every Singe time they call!!. On the First someone called me again saying they are from collections but my account is up to date. Advise do not ever open an African bank Account it will be an Identity Risk.
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Replies (1)African Bank's replyOfficial
01 Mar 2016, 15:03Hello Mxolik,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***
African Bank's reply01 Mar 2016, 15:03
Official
Hello Mxolik,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***
