1 reviews | Active since Nov 2009

02 Mar 2016, 16:31

Collections

What I don't understand, how many times do you guys really want to blacklist one person? I was blacklisted 5years ago for the same accounts under \bad debt written off\" not too long ago this issue was \"sorted\" out with your company. All of a sudden again I receive sms's that I will be listed? Really Really!!!!<br> <br> After my query a debt collector company contacted me they could not even provide me with their debt collector certificate number to verify that I am speaking to a registered debt collector or a legitimate company! You claim you spoke to me in 2013, well its 2016? so how many times do you want to blacklist me for the same damn debt? Also you did not even update my payment profile on ITC? Do you really want me to stay jobless for the rest of my life?"

0
Replies (1)
African Bank
African Bank's reply03 Mar 2016, 09:12
Official
Hello marileze,

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards
Contact Centre Support Team
***
Zelda Moloana