kC
kholofelo C

1 reviews | Active since Jun 2015

01 Jul 2015, 19:49

Closing off account, getting paid up letter

After I laid a complaint of not getting help through the call center, Sylvester called, emailed and helped me through the process, he made sure I got sms of the progress of my query until he eventually sent me a paid up letter. Thanks very much Sylvester u really went the extra mile for me, please do not stop, continue helping others

0
Replies (1)
African Bank
African Bank's reply02 Jul 2015, 08:22
Official
Hello kholochoenyana,

Thank you for taking the time to compliment Sylvester via this site.

We will take great pleasure in sharing this compliment with Sylvester and his management.

With thanks and regards

Contact Centre Support Team
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