closing of my account

To whom it may concern<br> <br> I have been in contact with your head office for months. I paid my African bank credit card and loans in 2012 and 2013. Last year I was contacted by a legal company to say that I still owed African bank money. I went to the branch where I settled the accounts and they said that they will sort it out. I mailed your back office and your customer dispute department. and since last year you still have not resolved this matter. dealing with a monica there. I want this now closed ones and for all and removed from all credit reports. and not to be called every day by a new legal company. Please can some get back to me as a matter of urgency.