vC
venus C
1 reviews | Active since Aug 2015
31 Aug 2015, 11:59
closed credit card
I have closed off my credit card in mid January 2015. The call centre agent gave me the settlement amount and i paid the same day. 7 months down the line im receiving a statement that i am owing African bank. I called the call centre again and they said that my account was not closed and i owe R670!
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African Bank's replyOfficial
01 Sept 2015, 09:48Hello Venuspearl,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
African Bank's reply01 Sept 2015, 09:48
Official
Hello Venuspearl,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***