Close that loan account.

Item: African Bank
Rating: 1
Author: Eviwe

I paid up my loan account on the 26 of September using a settlement letter provided by African Bank and asked for a paid up letter and was provided with it. When I called in later in the week I was told that there was still an outstanding balance. How when a paid up letter was issued. I want that loan account closed.

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Replies (1)

African Bank's replyOfficial

15 Oct 2025, 08:22

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
***

African Bank's reply15 Oct 2025, 08:22

Official