1 reviews | Active since Jun 2013
close off account and refund off over payment 111
Good day African Bank<br> <br> I recently have settled my account with you guys and had received a settlement amount which i had given to FNB debt consolidations loan department and confirmed with african bank unfortunately FNB had over paid african bank and could not pay my other 2 creditor's and FNB says they cannot help me with that but i can just explain to african bank what happened. And request a refund for the over payment and pay my other 2 creditors with the refund money. <br> <br> Now i have spoken to simphiwe ngwenya who has informed me that you guys cannot do that cause the money has been paid cause i can afford to pay it. But that is not the case I have only managed to consolidate my debt so that i can manage my debt if it was not for the debt consolidation loan i would off not been able to pay you guys.<br> <br> So this is an appeal to african bank please refund me back the over payment so that i can pay my other creditors so that i can start getting myself out off the debt hole.<br> <br> The settlement discount i received is still valid till the end off today. Which simphiwe has <br> <br> Please guys i really need this i need to get out off debt I'm in a hole and working on getting out off debt.<br> <br> Garren
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
