TE
Taryn E
1 reviews | Active since Nov 2022
14 Nov 2022, 22:55
Charges to clients accounts with out consent
Credit card *****
I'm taking this further.
Please contact me if any experience the issue with their credit cards.
This bank is charging People for mistakes on their end.
I'm taking this further and to a news reporter.
Helpful (0)
Replies (5)0
Replies (5)TE
Taryn E's updateReviewer Update
15 Nov 2022, 17:24To be honest at this point all I want is a full detailed email explaining what happend at least give me this as a loyal customer for the past 10 years whos debit order runs like clock work every month ,but guess what after checking my statment im being charged for arrers .what arrears????????
Then I want to know exactly why I am liable for your errors and rebate which I never asked for .
I want this by end of day tomorrow .
I have all my statements, had it checked by an accountant and I have more than 20 people who have the same issu regarding this .
If I do or receive the black and white email about this tomorrow I will take this to all media platforms .
Oh and let me not get started on the consultants who I spoke to since last month.
Then I want to know exactly why I am liable for your errors and rebate which I never asked for .
I want this by end of day tomorrow .
I have all my statements, had it checked by an accountant and I have more than 20 people who have the same issu regarding this .
If I do or receive the black and white email about this tomorrow I will take this to all media platforms .
Oh and let me not get started on the consultants who I spoke to since last month.
TE
Taryn E's update15 Nov 2022, 17:24
Reviewer Update
To be honest at this point all I want is a full detailed email explaining what happend at least give me this as a loyal customer for the past 10 years whos debit order runs like clock work every month ,but guess what after checking my statment im being charged for arrers .what arrears????????
Then I want to know exactly why I am liable for your errors and rebate which I never asked for .
I want this by end of day tomorrow .
I have all my statements, had it checked by an accountant and I have more than 20 people who have the same issu regarding this .
If I do or receive the black and white email about this tomorrow I will take this to all media platforms .
Oh and let me not get started on the consultants who I spoke to since last month.
Then I want to know exactly why I am liable for your errors and rebate which I never asked for .
I want this by end of day tomorrow .
I have all my statements, had it checked by an accountant and I have more than 20 people who have the same issu regarding this .
If I do or receive the black and white email about this tomorrow I will take this to all media platforms .
Oh and let me not get started on the consultants who I spoke to since last month.
TE
Taryn E's updateReviewer Update
15 Nov 2022, 17:25I do not want anyone calling me at all .
I want this on email.
I want this on email.
TE
Taryn E's update15 Nov 2022, 17:25
Reviewer Update
I do not want anyone calling me at all .
I want this on email.
I want this on email.
TE
Taryn E's updateReviewer Update
15 Nov 2022, 17:25I will be taking this to the ombudsman no later than tomorrow
TE
Taryn E's update15 Nov 2022, 17:25
Reviewer Update
I will be taking this to the ombudsman no later than tomorrow
African Bank's replyOfficial
15 Nov 2022, 18:08Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
African Bank's reply15 Nov 2022, 18:08
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
TE
Taryn E's updateReviewer Update
15 Nov 2022, 21:00Why can you not email me .
I'm sure you have all my details if you could clearly add all those extra charges to my account.
Why can you not see which customers were affected.
Why can you not try to for once help the customer and sort out the mess you made .
I'm sure you have all my details if you could clearly add all those extra charges to my account.
Why can you not see which customers were affected.
Why can you not try to for once help the customer and sort out the mess you made .
TE
Taryn E's update15 Nov 2022, 21:00
Reviewer Update
Why can you not email me .
I'm sure you have all my details if you could clearly add all those extra charges to my account.
Why can you not see which customers were affected.
Why can you not try to for once help the customer and sort out the mess you made .
I'm sure you have all my details if you could clearly add all those extra charges to my account.
Why can you not see which customers were affected.
Why can you not try to for once help the customer and sort out the mess you made .