1 reviews | Active since Feb 2017
Charged Interest on Arrears I don't know for what
<p>So I have been charged money for the past couple of months that I wasn't even aware of. Only this month I noticed when R400+ was taken out of my account. I mean what is this really who does that. </p> <p> </p> <p>Why is the amount taken out of my credit available? Aren't I supposed to be debited a fixed amount on a monthly basis to cover my instalment and all the necessary costs.</p> <p> </p> <p>This is bull****!!!!!!! I have never missed any payment either to say the list. </p>
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
I am still waiting for an email with my contract that states that I will be charged twice on interest every month. Some lady called me this morning and told me this. To my surprise she mentioned that interest will be charged inclusive of my installment. Which is correct! She also explained that there is a tehnical error with the IT department in terms of that interest on arrears appearing on my statement, she said it is not supposed to reflect that way. It should be arrears. Now my question is what arrears and she cannot give me a straight answer. Now I just received a messaged stating the matter has been resolved. Are you guys ****en serious right now??????? I have back to back conversations with different consultsnts who cannot give me a ****** answer regarding my complaint.
I am still waiting for an email with my contract that states that I will be charged twice on interest every month. Some lady called me this morning and told me this. To my surprise she mentioned that interest will be charged inclusive of my installment. Which is correct! She also explained that there is a tehnical error with the IT department in terms of that interest on arrears appearing on my statement, she said it is not supposed to reflect that way. It should be arrears. Now my question is what arrears and she cannot give me a straight answer. Now I just received a messaged stating the matter has been resolved. Are you guys ****en serious right now??????? I have back to back conversations with different consultsnts who cannot give me a ****** answer regarding my complaint.
Oh now I have just received my statement but it is quoted contract? If I may ask is a statement a contract?????? Why can't someone explain why I am receiving extra charges on my account?
What is the definition of interest on arrears besides the technical error issue stated by the consultant.
I regret the day I opened this account.
Oh now I have just received my statement but it is quoted contract? If I may ask is a statement a contract?????? Why can't someone explain why I am receiving extra charges on my account?
What is the definition of interest on arrears besides the technical error issue stated by the consultant.
I regret the day I opened this account.