***** case from African Bank Unresolved 7 months on

Good day I would like to complain about the worse service that i have ever experience with this bank. In 28 September 2022 I went for a loan at this bank and qualified for an R..... Amount. On 29th I received the amount signed for, split between my own bank and new african bank account. On same day I spend around on swipping there account paid for R300 max . So next morning I get a call from someone working for the bank and he asked to set my debit date conformation for my first payment end of October 2022 and all this notifications conformation is done on you smartphone via the bank. To my surprice an hour later my new account was hacked and *****ed R12800 was transfered from this account without my permission. I have opened a case at SAPS and the branch were I app**** for the loan. They also did a double deduction of R2090 in december 2023 from my bonus money that I worked hard for. Till today 1st June 2023 I have visted different branches to get my money. I have even gone further than this point and got my lawyer's invloved and african bank just don't care. They don't respond to your emails or even a Laywers emails.Your account is block and does not get unblocked even if your bank statements says the money is there you can forget about it.They change my contract and don't explain anything why that was done only to figure it out They reduced my monthly premium not to pay me the money that they owe me. I REGRET THE DAY THAT I WENT TO THIS BANK. 😭