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neo M

1 reviews | Active since Aug 2013

05 Aug 2017, 13:10

Carp Lies

<p>I was given an offer on the 26 July 2017,I called the sales department to confirm.if the offer was still valid on the 4 August 2017 and they confirmed that it still is and I go go to amy branch to finalise it. I took my ****enbtime on the 5/08/17 and went to westgate branch and was told the offer has expired,then Wendy tried to make a new application and Boooooom now there's no more offers available...what ****en games is this bank playing..you are so *********** as a bank..I am really really dissappinted I now had to call friend to borrow money to go back home because I was told by your head office that my loan is approved,I get to a branch I get told a different story...I AM ****ED OFF AS HELL</p>

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Replies (1)
African Bank
African Bank's reply07 Aug 2017, 15:21
Official

Good day

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team