Capitalist bank

<p>I wanted to settle my credit card account which was handed over to the collections department, there was about two hundred and and something left on the account, I called them in October to settle the account as I new my bank account won't have funds anymore as I was unemployed, the lady who was assisting me told me that the machine that they were using could not take the whole amount that I owed as the the remaining eighty one rand was of charges and promised to get back to me to tell me if they will s**** off the remaining balance or if I had to pay it off little did I know that was the start of my demise with the the capitalist bank, a month went by and I also am guilty of not calling to check if I still had to pay that eighty rand or not, to my surprise I get a notification that African bank deducted R500 into my account which bounced back as I didn't have funds in my account bare in my mind I'm being charged a R115 for unpaid debits of which I wanted to avoid to keep a clean record with my bank, I called them in frustrated with my problem and </p> <p>Spoke to Mthuthuzeni Thabane who told me that they will resolve my issue and will get back to me within 48 hours as his supervisor was not available imagine how unprofessional, a company that hires such *********** individuals, they 48 hours lapsed and they never got back to me, until the deduct another R500 in December still the bank rejected it as there were no funds in my account and I got charged another R115 for incompetence and me trying to be a noble customer, I called again in January and this time I was told that the R500 was deducted because it was fixed amount which I responded to say it was nonsense because firstly that account was handed over to the collections department and secondly the was less than R500 left on the account for those unpaid charges and I wanted to settle the account in October already, I'm up to my wits already with this service because I got charged for something I wanted to avoid, I want this account closed and I want the charges that the bank charged me reversed to me by African bank </p>