KL
Kefuwe L
1 reviews | Active since Aug 2013
30 Mar 2015, 15:01
Cannot take a second loan
I took a loan in September. Everything went fine. I tried to take a second one but it has been the worst attempt ever. First consultant at Woodmead was not informative enough. I don't know where the branch manager was at that time when this was being done. I made 5 trips for sweet nothing!!<br> <br> I went to the same branch I took the loan before The Boulders Mall (Midrand City). The same thing happened. So after I got my payslip I informed the branch I need to complete the application. Both constants that had my documents were not there now I have to wait for whoever has my documents to tell me what to do. Why was it easy the first time and such a horrible idea to keep business with you<br>
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Replies (1)African Bank's replyOfficial
30 Mar 2015, 15:31Hello Kefu,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Service Optimization Specialist
Shared Services
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Service Optimization Specialist
Shared Services
African Bank's reply30 Mar 2015, 15:31
Official
Hello Kefu,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Service Optimization Specialist
Shared Services
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Service Optimization Specialist
Shared Services
