EM
Emmanuel M

1 reviews | Active since Oct 2012

27 Oct 2015, 14:53

cannot get credit

I have an existing loan with African Bank, I am paying regularly and I also have a positive history of loans with this bank, but now when I try to apply for a credit card I was told that I do qualify but affordability has made my application decline because my expenses are different with what is on the system, so my question is when your expenses changes are you not supposed to apply because you will not be approved?

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Replies (1)
African Bank
African Bank's reply27 Oct 2015, 15:38
Official
Hello emmanuel14,

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***.

Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***