GH
Gareth H

1 reviews | Active since Aug 2012

04 May 2016, 03:16

Cannot get any answers

I have sent through several requests for a statement on my accounts with african bank but to date have not recieved a single response. Do you people just ignore clients who actually want to gove you money by settling outstanding accounts in full?? Maybe thats why your company went to the dogs!

0
Replies (2)
African Bank
African Bank's reply04 May 2016, 10:36
Official

Thank you for referring your concerns via Hello Peter.


We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.


Should you need to, please contact our Customer Care contact centre on ***.


Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***

GH
Gareth H's update13 May 2016, 13:19
Reviewer Update
Hi, This matter has been resolved very quickly! Thanks African bank!