AM
Ayanda M

1 reviews | Active since Dec 2014

19 Jun 2015, 10:23

can you stop bombarding me with calls

I have stated this numerous times & i will say it for the very last time i hope. I will not make a debit order with you because you messed up my debit order when i started with you- i will pay cash untill i finish. however, i do not like being bombarded with calls- yesterday you called me more than 12 times for what!!! it's not like I am behind with my payments & i always pay before due date- these stupid calls telling me you thank me for the previous payment & confirming if i will make the payment the same date- I find them nauseating- you will have every right to pester me with calls if i miss payments- but i see no reason why! to even call me 9pm, really!!!<br> please stop with these calls. i ussually make payments round about the same day, i make payments within a couple of days after i get paid (25)- you can not be harrassing me like i am in breach of contract- really now STOP IT

0
Replies (1)
African Bank
African Bank's reply19 Jun 2015, 14:20
Official
Hello amncibi,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***