CJvR
Christo Jansen van Rensburg

1 reviews | Active since Jan 2023

18 Aug 2025, 12:27

Can you please tell me?We open.A rustle account.In 2010.We moved.Do a different place.And debit order stopped.No one.phine me ore sms me Where we can pay and no debit order What's going off?After 15 years.We app**** for a home loan.And there it comes.russ

Can you please tell me?We open.A rustle account.In 2010.We moved.Do a different place.And debit order stopped.No one.phine me ore sms me Where we can pay and no debit order What's going off?After 15 years.We app**** for a home loan.And there it comes.russels.Was joined.With African bank.And we need it.pay 8017.28 at african bank centurion Because we app**** For a home loan.African bank.Can you explain to us?How can I thing be 15years on my name is no 1 phone sms email and i still have my nuber more than 20years I think this is *******ion.And I would like. to know?.Can you explain?How do you get it?After 15 years.I will publish.All around.Your bank.***** money.Not even.10c discount i want a letter that this is righth

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Replies (77)
CJvR
Christo Jansen van Rensburg's update18 Aug 2025, 13:44
Reviewer Update
africanbank
African Bank
African Bank's reply18 Aug 2025, 14:37
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, I have spoken to Christo and he advised that he will send us a message again once he reach home.

We hope to talk to you soon.
Your African Bank Support Specialist team
CJvR
Christo Jansen van Rensburg's update19 Aug 2025, 07:47
Reviewer Update
Yes
And you told me.I must send you a mail.If I arrive.At home.With my wife.And guess what?No one phone back.This is not an excuse.So someone must phone me.I'm gonna run with the story
CJvR
Christo Jansen van Rensburg's update19 Aug 2025, 10:44
Reviewer Update
So no replay back
African Bank
African Bank's reply19 Aug 2025, 11:09
Official
Hi Christo,

As discussed during our phone conversation, I kindly requested you to send us another review once you reach home, so we can contact you and speak to your wife. However, we did not receive it yesterday.

Please let us know if you are with your wife, alternatively you can send us her number so that we can get in touch with her.
African Bank
African Bank's reply19 Aug 2025, 11:09
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
CJvR
Christo Jansen van Rensburg's update19 Aug 2025, 12:20
Reviewer Update
you have reciefed my email and yes you can phone here after you speake to her i will take ofer her number are ***
And my numder are ***
CJvR
Christo Jansen van Rensburg's update19 Aug 2025, 13:46
Reviewer Update
Can you please tell me?After you phone my wife.And she told.And give the full permission.I will take over.Because I am the one opening.The caise against your bank.Of *******ion.She made it really.Easy and told. You I will.Take it from there.Is any more Information?I need it.Of the sea told.She give her permission.I am the one.Who paid that amount?And that is *******..
African Bank
African Bank's reply19 Aug 2025, 13:48
Official
We were unable to verify your identity using the FacialBio verification. To proceed, please visit your nearest branch with a valid ID for verification.

Thank you for your understanding.
Your African Bank Support Specialist team
***
CJvR
Christo Jansen van Rensburg's update19 Aug 2025, 14:45
Reviewer Update
No that's a total lie.You can phone my wife now.And it works so dont start with that storry
African Bank
African Bank's reply19 Aug 2025, 15:17
Official
We were unable to verify your identity using the FacialBio verification. To proceed, please visit your nearest branch with a valid ID for verification.

Thank you for your understanding.
Your African Bank Support Specialist team
African Bank
African Bank's reply19 Aug 2025, 15:17
Official
We were unable to verify your identity using the FacialBio verification. To proceed, please visit your nearest branch with a valid ID for verification.

Thank you for your understanding.
Your African Bank Support Specialist team
CJvR
Christo Jansen van Rensburg's update19 Aug 2025, 15:25
Reviewer Update
igive me i refrence number then i will go with my wife on saterday and i want to get revind
CJvR
Christo Jansen van Rensburg's update20 Aug 2025, 04:49
Reviewer Update
Si not ifen my wife id can workors proof of payment
CJvR
Christo Jansen van Rensburg's update20 Aug 2025, 06:23
Reviewer Update
What are you head ofice email adrez i will sent you all the papers and when you hsve it i will go in to the branch with i refrench number dis what africanbank done is not leagle
CJvR
Christo Jansen van Rensburg's update20 Aug 2025, 10:09
Reviewer Update
can you as africank phone me ore give me you head ofice number
African Bank
African Bank's reply20 Aug 2025, 11:42
Official
Thanks for speaking up and calling us out. I noted your earlier post and have provided a response there. Kindly confirm its receipt.

Your African Bank Support Specialist team
***
African Bank
African Bank's reply20 Aug 2025, 11:43
Official
Thanks for speaking up and calling us out. I noted your earlier post and have provided a response there. Kindly confirm its receipt.

Your African Bank Support Specialist team
***
African Bank
African Bank's reply20 Aug 2025, 11:44
Official
In order to address your social media query, we need to ensure we protect you and follow the procedure we use to identify and verify our customers.
CJvR
Christo Jansen van Rensburg's update20 Aug 2025, 13:38
Reviewer Update
I Do you understand?Is it so difficult?If I tell you.And e mail you.All the documentation you need.And once you receive all the documentation.You can give us a reference number.I have given you.My wife's telephone number.So please try to find her.Again today.And then she was scan for verifications





African Bank
African Bank's reply20 Aug 2025, 13:58
Official
We were unable to verify your identity using the FacialBio verification. To proceed, please visit your nearest branch with a valid ID for verification.

Thank you for your understanding.
Your African Bank Support Specialist team
CJvR
Christo Jansen van Rensburg's update21 Aug 2025, 11:28
Reviewer Update
We will be at the brach on satersay and we will notvleave it there it is not rigth to take money after 15year
African Bank
African Bank's reply21 Aug 2025, 12:24
Official
Thank you for your message. We understand your concern and apologise for any inconvenience caused. Kindly note that our branch staff will assist you in resolving this matter when you visit.

Your African Bank Support Specialist team
***
CJvR
Christo Jansen van Rensburg's update28 Aug 2025, 11:59
Reviewer Update
i am in the bank and thy have storrys
CJvR
Christo Jansen van Rensburg's update28 Aug 2025, 12:00
Reviewer Update
so can you phone
African Bank
African Bank's reply28 Aug 2025, 12:23
Official
Good day

Please share what issues are you experiencing at the branch so that we ca assist you better.
African Bank
African Bank's reply28 Aug 2025, 12:23
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
CJvR
Christo Jansen van Rensburg's update29 Aug 2025, 08:53
Reviewer Update
whe have been to the brancg and its a joke for then
African Bank
African Bank's reply29 Aug 2025, 13:03
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
***
CJvR
Christo Jansen van Rensburg's update31 Aug 2025, 09:27
Reviewer Update
Hi Can you please tell me?They phone me on Friday.They spoke to my wife.They told they will do Proper search.And do you share for me?A reference number.For me to give myLawyer.Then I want to ask.Does this make sense?Been into your centurion bronze.And your staff members.Told us why did we pay?So I am gonna take this thing further

CJvR
Christo Jansen van Rensburg's update01 Sept 2025, 10:33
Reviewer Update
Still waiting
African Bank
African Bank's reply01 Sept 2025, 11:56
Official
Thanks for speaking up and calling us out. Please note we have contacted the client and provided assistance.

Your African Bank Support Specialist team
***
African Bank
African Bank's reply01 Sept 2025, 13:10
Official
Kindly request the reference from your wife. We would only be able to accept the details and help the applicant directly. This is in line with the Protection of Personal Information Act (POPI).

Your African Bank Support Specialist team
***
CJvR
Christo Jansen van Rensburg's update02 Sept 2025, 15:04
Reviewer Update
no problem i am with may wife give het the refrence number i payd that money and it *****
African Bank
African Bank's reply02 Sept 2025, 17:26
Official
Kindly request the reference from your wife. We would only be able to accept the details and help the applicant directly. This is in line with the Protection of Personal Information Act (POPI).

Your African Bank Support Specialist team
***
CJvR
Christo Jansen van Rensburg's update04 Sept 2025, 06:10
Reviewer Update
Can You understand.Nothing.Listen to what I'm saying.There are no reference number on my wife's phone.I think your bank is *******ed.Like I told you last time.We have been in your bronze.And your staff members laughing at us.We paid 8000 rent in that is fraught.So please communicate with my wife.I will make sure from my sight.I will spread this all around.Your office phone us.2 weeks ago and promise they will give feedback.To my wife.And guess what?No call back.Pathetic.



African Bank
African Bank's reply04 Sept 2025, 12:31
Official
Thanks for reaching out to us. Please note we have been calling account holder for assistance however the calls are being disconnected. We would only be able to accept the details and help the applicant directly. This is in line with the Protection of Personal Information Act (POPI).

Your African Bank Support Specialist team
***
CJvR
Christo Jansen van Rensburg's update04 Sept 2025, 14:44
Reviewer Update
Do you have the rigth number for my wife do you want the email adres for my wife
African Bank
African Bank's reply05 Sept 2025, 07:55
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
CJvR
Christo Jansen van Rensburg's update05 Sept 2025, 11:05
Reviewer Update
Why are you telling me you are phonging my wife and no 1phone ivwill give you her eamail number because no 1is phoning ***
African Bank
African Bank's reply05 Sept 2025, 14:08
Official
Thanks for reaching out to us. I have contacted and provided assistance to the account holder.

Your African Bank Support Specialist team
***
CJvR
Christo Jansen van Rensburg's update05 Sept 2025, 15:08
Reviewer Update
ok thanks you can speak ro my wife i am the 1what will open i ***** case with my wife agains this with my wife
CJvR
Christo Jansen van Rensburg's update09 Sept 2025, 09:44
Reviewer Update
Will thy give feed back tovmy wife this week look howe long is this going on
African Bank
African Bank's reply09 Sept 2025, 11:07
Official
Thanks for reaching out to us, please note that our Complaints team is trying to reach the account holder regarding feedback, however the calls are being disconnecting.

Your African Bank Support Specialist team
***
CJvR
Christo Jansen van Rensburg's update10 Sept 2025, 06:32
Reviewer Update
are this thevsamvstorry you are comming up again with geev me a time and ivwill make sure my wife will pick up no no no no no 1 phone i also give you my wife email adres why dont you email the acount holder gife me a direckt numbere plus claim number then i will askek my wife to phone
CJvR
Christo Jansen van Rensburg's update10 Sept 2025, 09:22
Reviewer Update
se are with her phone and you do have acount holder email adres why cant you email her please stop with storrys i dont get hold of her
African Bank
African Bank's reply10 Sept 2025, 11:49
Official
Thanks for reaching out to us. Please note feedback will be shared with the account holder today, I have also contacted the account holder and provided update on the complaint.

Your African Bank Support Specialist team
***
African Bank
African Bank's reply10 Sept 2025, 11:50
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.


Your African Bank Support Specialist team
***
African Bank
African Bank's reply10 Sept 2025, 11:50
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.


Your African Bank Support Specialist team
***
CJvR
Christo Jansen van Rensburg's update10 Sept 2025, 12:19
Reviewer Update
Ok thank you so thy told my wife thy will phone her today
African Bank
African Bank's reply10 Sept 2025, 16:57
Official
Thank you for your reply.

Your African Bank Support Specialist team
***
CJvR
Christo Jansen van Rensburg's update10 Sept 2025, 17:50
Reviewer Update
Call ref number ***
So like you can see.We found a bank.We did a face registration.It shows approved.And the same story.Please go into your bronze.You're wasting all time.I'm gonna shoe African bank.Your bank is a corapition iyou steel from peole i wil tell and shere it to the whole group
CJvR
Christo Jansen van Rensburg's update11 Sept 2025, 07:59
Reviewer Update
Can you phone my wife and i sent you her email adres this is bad for you bank to ***** from people
CJvR
Christo Jansen van Rensburg's update11 Sept 2025, 09:35
Reviewer Update
we are srill waiting for responce phone my wife why dint you email to her so i can take steps
African Bank
African Bank's reply11 Sept 2025, 12:02
Official
Thanks for reaching out to us. We have received confirmation from our Complaints team that feedback as been provided to the account holder.

Your African Bank Support Specialist team
***
African Bank
African Bank's reply11 Sept 2025, 12:02
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.


Your African Bank Support Specialist team
***
African Bank
African Bank's reply11 Sept 2025, 12:02
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.


Your African Bank Support Specialist team
***
CJvR
Christo Jansen van Rensburg's update11 Sept 2025, 12:47
Reviewer Update
Okay thank you very much.My wife is with the phone.You do have email address.And you do have her cell phone number.No one phone yet.So can you please provide us with a reference number?Like I stated yesterday with a reference number.
African Bank
African Bank's reply11 Sept 2025, 13:29
Official
Thanks for reaching out to us. We have received confirmation from our Complaints team that feedback as been provided to the account holder.

We advise the account holder to also check her emails.

Your African Bank Support Specialist team
***
CJvR
Christo Jansen van Rensburg's update11 Sept 2025, 13:47
Reviewer Update
Thank you very much.My wife picked up my daughter.And the phone was in the car.And she must call.Can you please phone her again?And do you have the right email address?bucause she haven reciefed no email her email are ***


African Bank
African Bank's reply11 Sept 2025, 16:12
Official
Thanks for reaching out to us. I have sent a follow up for verification to our Complaints team. Feedback will be shared once received.

Your African Bank Support Specialist team
***
CJvR
Christo Jansen van Rensburg's update11 Sept 2025, 18:33
Reviewer Update
when willlllll thy come back give me your ***** email adres
African Bank
African Bank's reply12 Sept 2025, 09:15
Official
Thanks for reaching out to us. Feedback has been shared to ***.

Your African Bank Support Specialist team
***
CJvR
Christo Jansen van Rensburg's update12 Sept 2025, 18:49
Reviewer Update
Your company is pathetic.Still waiting for a call for my wife.You like to ***** money.
African Bank
African Bank's reply13 Sept 2025, 11:23
Official
Thanks for reaching out to us. Feedback has been shared to ***.

Your African Bank Support Specialist team
***
CJvR
Christo Jansen van Rensburg's update15 Sept 2025, 08:13
Reviewer Update
So you as i bank what lies to people and empty promisis snd all you say whe wil come back stop lying you love *****ing money
African Bank
African Bank's reply15 Sept 2025, 12:10
Official
Thanks for reaching out to us. Please advise if you have received feedback letter as it was shared to ***.

Your African Bank Support Specialist team
***
CJvR
Christo Jansen van Rensburg's update16 Sept 2025, 10:38
Reviewer Update
Hi no letter was sent ymto that mail ore no phone call where can we getvthat letters can you sent it tobmy wife you have her number ore you can email it to me ***
Or email my wife so i can give it to my people what will help
CJvR
Christo Jansen van Rensburg's update16 Sept 2025, 11:47
Reviewer Update
THERE are no email sent to my wife phobe atop lying to as you do have her number phone her
CJvR
Christo Jansen van Rensburg's update17 Sept 2025, 05:06
Reviewer Update
where are the lwtter where can we get the lettttteeeeerrr
African Bank
African Bank's reply17 Sept 2025, 12:00
Official
Thanks for reaching out to us. Feedback has been share to *** and ***. Kindly check and advise.


Your African Bank Support Specialist team
***
African Bank
African Bank's reply17 Sept 2025, 12:00
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.


Your African Bank Support Specialist team
***
African Bank
African Bank's reply17 Sept 2025, 12:00
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.


Your African Bank Support Specialist team
***
CJvR
Christo Jansen van Rensburg's update19 Sept 2025, 06:57
Reviewer Update
So just to give you feedback on my site.You later what seemed to us?What size she is responsible for that?It's false.Bylaw.If the company close.And no one comes back of the 15 years.Does that seem right?I will see you in court.And I would spray africans bank allaround.Year again.I will spray your name allaround.African bank is a ***** company would love to ***** money.And I will put it on social media.Let's see who wins.
African Bank
African Bank's reply19 Sept 2025, 17:56
Official
Thanks for reaching out to us. We can confirm that the matter has been resolved with the account owner.

We advise the account holder to also check her emails.

Your African Bank Support Specialist team
***
CJvR
Christo Jansen van Rensburg's update25 Sept 2025, 11:55
Reviewer Update
you are giving fas invermation the acount holder is my wife and will sue you comany

African Bank
African Bank's reply25 Sept 2025, 12:11
Official
Our African Bank Complaints has done everything possible to resolve your concern and has sent you a reply.

We're really sorry that you still feel unhappy, but unfortunately we have to stand by our decision this time.

Your African Bank Support Specialist team
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