1 reviews | Active since Aug 2015
Can you make up your mind
I have been dealing with a lady at your key west branch, and she told me that I couldn't get approved as my payslip reflected my nett income incorrectly. This is due to the fact that I get paid in two sums, I then asked my financial director to fix this which she did, the lady has now said sorry we cant help because I get paid in two sums and not one.<br> <br> This is all over the course of five days and three seperate trips to the bank.<br> <br> I am a little but baffled and extremely annoyed by this, I earn a salary, I qualify, and I don't see how it matters if I was paid in one amount or two or even seven, I earn the money and it reflects in both my bank account and payslips.<br> <br> African bank, you said over the phone that the way i was paid wasn't an issue, so which is it? who doesn't know how to do their job??<br>
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
