Call me back now and don't put off or else I will bring your company down to the OMBUDSMAN.

I deposited my money into my my world account yesterday but signed up the day before. It shows my balance on internet banking but doesn't allow me to access the application. I set and activated cellphone banking then I was only able to buy myself R50 airtime and then they switch their banking completely off. I cannot access the application and I cannot change limits nor can I make payments which is frustrating I am going to take this to the ombudsman.