KM
Kagiso M
1 reviews | Active since Jun 2019
24 Aug 2023, 15:03
Call centre training
I received a call from an agent called Senzo regarding my Acc he was so rude and didn’t pay attention to detail , I cannot even explain the dissatisfaction from him . I thought when we make arrangements they write notes but according to him I needed to explain my situation from the start which to me did not make sense….African Bank staff need training
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Replies (2)
African Bank's replyOfficial
24 Aug 2023, 17:12Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply24 Aug 2023, 17:12
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's replyOfficial
24 Aug 2023, 17:16Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply24 Aug 2023, 17:16
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***