Call center does not pickup calls for investments and so I cannot withdraw any of my investments.

Item: African Bank
Rating: 1
Author: Malcolm P

I have attempted to call them 8 times and have not gotten through to their consultants a single time.

Helpful (0)

Replies (3)

African Bank's replyOfficial

07 Dec 2023, 12:29

Thanks for speaking up and calling us out. I'm sorry for your experience. I have send your details to our investment team for further assistance and requested a call back.

African Bank's reply07 Dec 2023, 12:29

Official

Thanks for speaking up and calling us out. I'm sorry for your experience. I have send your details to our investment team for further assistance and requested a call back.

Malcolm P's updateReviewer Update

07 Dec 2023, 12:32

Thank you for this. I managed to get through to them on the 9th call and was able to withdraw.

Malcolm P's update07 Dec 2023, 12:32

Reviewer Update

Thank you for this. I managed to get through to them on the 9th call and was able to withdraw.

African Bank's replyOfficial

07 Dec 2023, 12:55

Thank you for informing us.

African Bank's reply07 Dec 2023, 12:55

Official

Thank you for informing us.