Call Center agent

<p>Hi there</p> <p>Yesterday I received a phone cal from one of the African Bank Call Center agents. Discussion went well until I started to tell my side of the story. The consultant litterally started screaming at me over the phone. Where I started to be loud as well. With every action there is a reaction. How unproffesional. Please African Bank, train your call center staff properly. So disappointed. I shouldve never done business with you.</p> <p> </p> <p>#unhappy #disgusted </p>