***** by African Bank

Item: African Bank
Rating: 1
Author: Takalani N

I want to report African Bank for ***** by deducting an amount of R5106.65 through a debit order that I never authorised on my Capitec Savings Account. This is evidence that the two banks are colluding to ******* customers as Capitec app does not even allow me to dispute or reverse the transaction

Helpful (0)

Replies (5)

African Bank's replyOfficial

13 Oct 2023, 09:21

Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***

African Bank's reply13 Oct 2023, 09:21

Official

African Bank's replyOfficial

13 Oct 2023, 09:28

Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on **********, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team

African Bank's reply13 Oct 2023, 09:28

Official

Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on **********, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team

Takalani N's updateReviewer Update

13 Oct 2023, 09:30

Your team contacted me but offered no solution on this matter of ***** by African Bank

Takalani N's update13 Oct 2023, 09:30

Reviewer Update

Your team contacted me but offered no solution on this matter of ***** by African Bank

Takalani N's updateReviewer Update

13 Oct 2023, 09:32

Your African bank team called but they offering no solution to this serious matter of *****

Takalani N's update13 Oct 2023, 09:32

Reviewer Update

Your African bank team called but they offering no solution to this serious matter of *****

African Bank's replyOfficial

13 Oct 2023, 09:37

Thanks for taking my call. As per our telephonic conversation, you'd need to visit your nearest African Bank branch for further assistance.

African Bank's reply13 Oct 2023, 09:37

Official

Thanks for taking my call. As per our telephonic conversation, you'd need to visit your nearest African Bank branch for further assistance.