GM
GODFREY M

1 reviews | Active since Sept 2011

27 Oct 2023, 14:22

**** By African Bank

I am so saddened by African Bank and I will be taking this matter to the Ombudsman. I have the loan account with them which is in arrears and had made arrangement of R1600.00 monthly but to my surprised they've just deducted R5151.00 and called in to be told that nothing can be done since I am owing. I have spoken to Zandile Khumalo and explained that there's a reason I've set arrangements. I will be closing my savings account and moving my salaries back to Capitec as African Bank have proved to be ****s, ********* and do not respect their clients' situations at all.

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Replies (1)
African Bank
African Bank's reply27 Oct 2023, 15:08
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
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