VP
Vishal P

1 reviews | Active since Aug 2021

03 Jan 2023, 16:06

Bunch of Idiots

Most pathetic bunch of people working in that branch, DAMN ****** and dont give a damn about their customers, they mislead you and never gave us accurate information, imagine waiting 21 days for your money yet they helped each and every other person that had the same issues as us, they made my wife and i to run back and forth for a week costing us hundreds of rands in the process, they always having a problem with their system always giving excuses they take more break in the office than on the floor with the customers always hiding, THIS IS THE PHOENIX PLAZA BRANCH, please get someone to inspect that branch with the amount of misleading how do we trust them and they call themselves a bank, please stay away from the branch in the phoenix plaza they are ****** and will not help you on time i wish they could just fire the current staff, I will not stop as i am also taking this up with Wendy Nola

0
Replies (5)
VP
Vishal P's update03 Jan 2023, 16:32
Reviewer Update
call lorraine on *** please call now as she is waiting on your call Emails have been sent to Wendy Knowler as well
VP
Vishal P's update03 Jan 2023, 16:32
Reviewer Update
Waste of time doing your web chat just a robot just solve our problem
VP
Vishal P's update03 Jan 2023, 16:46
Reviewer Update
Still no win on our side no matter which department we speak to
VP
Vishal P's update04 Jan 2023, 10:04
Reviewer Update
Hi you dont understand the bank is of no help either i give up with you guys
VP
Vishal P's update09 Jan 2023, 14:15
Reviewer Update
***** nobody can help yet we head office says that they see the system is updated