MP
Mandi P

1 reviews | Active since Dec 2011

14 Dec 2018, 13:21

Bullying Tactics

I communicate with you regularly regarding my loan as recent as this week. I called previously to ask why Gerald Kisthof is contacting me to update my details on your behalf, you told me to ignore it. Today, these people arrived at my place of employment! There's the first problem, they quickly made tracks when I asked for their names, registration numbers, telephone numbers and addresses. Do not think I'm going to leave this here African Bank, I'm doing my bit, how can you send people to peoples work when you know its not allowed in terms of the NCA? Bullying tactics - sending 2 ****s in shorts, slops and tattoos to try to intimidate me. Not going to work, I may owe you money but I still have rights and I know them!

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Replies (2)
African Bank
African Bank's reply19 Dec 2018, 11:01
Official
Hi Mandi,
 Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number. 

We hope to talk to you soon. 

Your African Bank Support team *** 
African Bank
African Bank's reply19 Dec 2018, 16:34
Official
Hi Mandi,
 Hi Mr/Ms customer  Unfortunately we have been unsuccessful in contacting you and we are therefore unable to proceed with this complaint.  Please contact us in order to address your concerns.  Your African Bank Support team