Broke arrangement and handed me over to 2 different attorneys

<p>Where do I begin with African Bank? After a turmoil time in my life where I went into arrears with my tow accounts (a loan and credit card) I contacted African Bank to make arrangements. I arranged for R350.00 per month on the Credit Card and R650.00 on the loan. The first payment date for the arrangement is last day of each month starting on 30 June 2016. I then reqested a settlement on the Credit Card which was a amount of R5555.16 which I fully settled (and I've received my paid up letter) within 2 days of contacting African Bank. All that was left is the loan for which I have a arrangement as set out by the National Credit Act. So, what does African Bank do? Although I have settled the one account and have a arrangement with them on the loan they HANDED me over to two different attorneys! I'm now consistently bombared by DPLS and TJ Maodi Attorneys for the remaining loan account. How can African Bank do this after I arranged with them to pay the account every month starting 30 June 2016. DPLS wants me to sign a Debit Order and I refuse, there is no law for me to pay by debit order. I do not want to deal with 3rd party attorneys. I took a loan with African Bank, has a arrangement with African Bank, I settled the one account (Credit Card) and will be making my payments to African Bank as per arrangement. I tried speaking to African Bank's Collections and they confirmed there was arrangement made (Please feel free to pull up your recordings for proof) but they can's assist me as it was handed over to the attorneys, this after I made a direct arrangement with African Bank. The best part afterthey broke the arrangement is handing me over to two different attorneys. how does this practice work? I want anwsers, I'm not willing to pay external attorneys which is so rude when you phone them. My arrangement is with African Bank, where I took the loan from the start.</p>