JN
JM N
1 reviews | Active since Oct 2023
27 Oct 2023, 10:24
Breaking a promise
Unreal! Made an arrangement and authorize the Debi check for R200.00 per month but they just without consent or my knowledge deducted R4386.00 of my account. They dont want to reverse the debit order and now im left with no money. Why did i made an arrangement at all?
Helpful (0)
Replies (5)0
Replies (5)
African Bank's replyOfficial
27 Oct 2023, 15:11Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply27 Oct 2023, 15:11
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
JN
JM N's updateReviewer Update
27 Oct 2023, 17:24Waiting?
JN
JM N's update27 Oct 2023, 17:24
Reviewer Update
Waiting?
JN
JM N's updateReviewer Update
28 Oct 2023, 10:01Kindly explain, no refund due to no payment arrangement. I don't have any money for food. Had made an arrangement of R200.00.
JN
JM N's update28 Oct 2023, 10:01
Reviewer Update
Kindly explain, no refund due to no payment arrangement. I don't have any money for food. Had made an arrangement of R200.00.
African Bank's replyOfficial
28 Oct 2023, 14:02Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply28 Oct 2023, 14:02
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
JN
JM N's updateReviewer Update
28 Oct 2023, 18:11I have a screenshot where I approve R200.00 debicheck order, so you broke the arrangement. Urgently reverse the R4386.00. I need to pay and eat.
JN
JM N's update28 Oct 2023, 18:11
Reviewer Update
I have a screenshot where I approve R200.00 debicheck order, so you broke the arrangement. Urgently reverse the R4386.00. I need to pay and eat.