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Sphiwe M

1 reviews | Active since Nov 2022

02 Aug 2023, 17:11

Branch system in daveyton and Mobile app freaking disaster

African bank is a freaking disaster on app and on branch too, you struggle to just open up an insurance, the mobile app will keep on telling you photo not correct worse on branch in daveyton the finger print scanner won't scan your finger it is 3x in a row I went the for same thing, it is just freaking disaster,lady Thandi Khanye tried to assist me and went extra mile to knock of at 6pm trying to help me, the department of IT in African bank they are DISASTER they don't know what they are doing

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Replies (2)
African Bank
African Bank's reply03 Aug 2023, 09:48
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team
SM
Sphiwe M's update03 Aug 2023, 12:38
Reviewer Update
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