BM
Bokang M
1 reviews | Active since Nov 2024
16 Nov 2024, 06:59
Blocked bank account
My account has been blocked from 21 October 2024 when i went to the branch they said it was ***** suspected by the external bank wuch is capitec they will solve it within 72 hours . I kept on enquiring until i got fed up i went to capitec to understand whats really going on where they said they cant help me since I'm not their client. It's the 15th of November i haven't paid my rent , i don't hage food & toiletries because i can't access MY money. By that time i didn't do anything wrong i even emailed them (after calling more than 10 times & visiting branches with no help) to tell them if they think I'm a ***** they can open a case against me & get me arrested
Helpful (0)
Replies (8)0
Replies (8)
African Bank's replyOfficial
16 Nov 2024, 12:25Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply16 Nov 2024, 12:25
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
BM
Bokang M's updateReviewer Update
16 Nov 2024, 12:27You called me & kept quiet or there must have been a communication barrier ! I don't have money to buy airtime to call you since my funds are tied up.
BM
Bokang M's update16 Nov 2024, 12:27
Reviewer Update
You called me & kept quiet or there must have been a communication barrier ! I don't have money to buy airtime to call you since my funds are tied up.
African Bank's replyOfficial
16 Nov 2024, 15:05Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. It says the subscriber number is not available. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply16 Nov 2024, 15:05
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. It says the subscriber number is not available. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
BM
Bokang M's updateReviewer Update
16 Nov 2024, 15:14The number that i provided can never say subscriber is not available why were you able to get hold of me & kept quiet the first time ? Please stop with these games you can give me my money & close my account i won't mind . I'm tired of waiting & understanding.. i think I've been patient enough . Give me a call on *** to finalize everything
BM
Bokang M's update16 Nov 2024, 15:14
Reviewer Update
The number that i provided can never say subscriber is not available why were you able to get hold of me & kept quiet the first time ? Please stop with these games you can give me my money & close my account i won't mind . I'm tired of waiting & understanding.. i think I've been patient enough . Give me a call on *** to finalize everything
African Bank's replyOfficial
17 Nov 2024, 12:43Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply17 Nov 2024, 12:43
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
BM
Bokang M's updateReviewer Update
17 Nov 2024, 12:53I have no means of calling you , i just stated that i don't even have toiletries how will i have airtime to call you? That means we'll never get to bottom if it because you're busy lying about calls you've never made !
BM
Bokang M's update17 Nov 2024, 12:53
Reviewer Update
I have no means of calling you , i just stated that i don't even have toiletries how will i have airtime to call you? That means we'll never get to bottom if it because you're busy lying about calls you've never made !
African Bank's replyOfficial
18 Nov 2024, 08:27I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's reply18 Nov 2024, 08:27
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
BM
Bokang M's updateReviewer Update
27 Nov 2024, 10:08I've been trying to call but it doesn't get through can i please get a call back
BM
Bokang M's update27 Nov 2024, 10:08
Reviewer Update
I've been trying to call but it doesn't get through can i please get a call back