Blocked Bank

It's been 3 years full now since 2023 you Put my Account on hold after I received money from Binance since I was trading, and you decided to say that it's *****ulent money and blocked my account.. I was told to email an affidavit and proof , of which I did back in 2023 and guess what? I never received and feedback from you guys, I even tried calling your ***** department but I'm always told to go to the branch and , every time I go to your branch your system is always offline and I never get any assistance, and I can't keep going up and down since I'm unemployed and don't have money to keep going to your branches , since all the money I had is locked in my account by you guys. You know the sad part is that I always receive sms's and emails about interest rates and monthly bank statements on an account I don't even have access on, and it's sad coz I can't do anything to receive that money.. I've been patient for a full 3years now with you guys, I'm thinking of taking this matter to the Banking Ombudsman maybe you will be able to communicate with them because I'm tired and I've been patient for too long I can't be fighting tooth and nail for my money which I worked hard for. Maybe an email address from you guys might ease my pain because I'm really angry and fed up with you guys, please do attend to this matter ASAP. Email adress: *** Number:***