MM
Mark M

1 reviews | Active since Jun 2021

25 Oct 2022, 14:06

Blocked Account

Good day, in august 2022 i was a victim of atm *****, had my card blocked and got a new card at the branch, few days later i went to the atm and my card is blocked, i go to the branch who then says my account is under investigation which was never requested my me. So the branch says i need to send a letter to forensics to cancel and unblock account which i did at the branch, to date my account is still blocked and i am a pensioner. i am about to report this to the ombudsman of banks. Please can i be contacted on the below number ***

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Replies (4)
MM
Mark M's update28 Oct 2022, 06:34
Reviewer Update
Good day, we are still awaiting feedback from Madjaji, this is becoming frustrating, having plenty of funds that was blocked by the bank, we stand to lose alot of things due to no payment, further legal action will be taken against african bank today, our lawyers are drafting legal action if this account is not open soon. Further how can a bank block an account without permission from the account holder.
MM
Mark M's update28 Oct 2022, 09:23
Reviewer Update
you have sent me a reply where is it? i dont see any feedback here
MM
Mark M's update28 Oct 2022, 09:25
Reviewer Update
Ok thanks i have been called and adressed thanks for the assistance
MM
Mark M's update28 Oct 2022, 10:48
Reviewer Update
everything was sorted out the accounts are unblocked thanks to all who assisted me especially Madjadji.