Item: African Bank
Rating: 1
Author: Aleck N

AN

Aleck N's updateReviewer Update

03 Jan 2025, 18:10

I have called and have gone from one agent to the next nothing convincing is being said , They telling me to go Capitec and get the information of which funds that where paid to the account bout how possible because you should be able to tell me the account is on hold because of this and that not that the account was involved in a ***** case without pointing me on the transactions. Please call me .

AN

Aleck N's update03 Jan 2025, 18:10

Reviewer Update

I have called and have gone from one agent to the next nothing convincing is being said , They telling me to go Capitec and get the information of which funds that where paid to the account bout how possible because you should be able to tell me the account is on hold because of this and that not that the account was involved in a ***** case without pointing me on the transactions. Please call me .

African Bank's replyOfficial

03 Jan 2025, 20:01

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team

African Bank's reply03 Jan 2025, 20:01

Official

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team

AN

Aleck N's updateReviewer Update

04 Jan 2025, 11:28

im still waiting to hear from African bank since yesterday and have recently find out that they are doing the same thing to a lot of people please release our funds

AN

Aleck N's update04 Jan 2025, 11:28

Reviewer Update

im still waiting to hear from African bank since yesterday and have recently find out that they are doing the same thing to a lot of people please release our funds

African Bank's replyOfficial

04 Jan 2025, 14:08

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

African Bank's reply04 Jan 2025, 14:08

Official

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

AN

Aleck N's updateReviewer Update

04 Jan 2025, 14:16

I really dont know why its difficulty for you guys to call me not buzzing , give me a contact person and number to call to save on this back and forth.

AN

Aleck N's update04 Jan 2025, 14:16

Reviewer Update

I really dont know why its difficulty for you guys to call me not buzzing , give me a contact person and number to call to save on this back and forth.

African Bank's replyOfficial

04 Jan 2025, 15:43

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
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African Bank's reply04 Jan 2025, 15:43

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
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African Bank's replyOfficial

04 Jan 2025, 15:43

I noted your earlier post and have provided a response there. Kindly confirm its receipt.

African Bank's reply04 Jan 2025, 15:43

Official

I noted your earlier post and have provided a response there. Kindly confirm its receipt.

African Bank's replyOfficial

04 Jan 2025, 16:07

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

African Bank's reply04 Jan 2025, 16:07

Official

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

AN

Aleck N's updateReviewer Update

04 Jan 2025, 16:12

I don't see any number to call I can see calls but it's just buzzing not calling I have the phone in my hand please give me a contact and name to call because I am tired waiting on your calls.

AN

Aleck N's update04 Jan 2025, 16:12

Reviewer Update

I don't see any number to call I can see calls but it's just buzzing not calling I have the phone in my hand please give me a contact and name to call because I am tired waiting on your calls.

AN

Aleck N's updateReviewer Update

06 Jan 2025, 10:25

Hello I am still waiting for feedback on my Account

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Aleck N's update06 Jan 2025, 10:25

Reviewer Update

Hello I am still waiting for feedback on my Account

African Bank's replyOfficial

06 Jan 2025, 14:30

Thanks for speaking up and calling us out. I noted your earlier post and have provided a response there via Inbox. Kindly confirm its receipt.

Talk to you soon.

Your African Bank Support Specialist team
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African Bank's reply06 Jan 2025, 14:30

Official

Thanks for speaking up and calling us out. I noted your earlier post and have provided a response there via Inbox. Kindly confirm its receipt.

Talk to you soon.

Your African Bank Support Specialist team
***

AN

Aleck N's updateReviewer Update

28 Jan 2025, 11:10

Good day
I would like to know if I’m going to be able to use my acc anymore coz it’s been some time now and it’s still blocked no feedback or anything.

AN

Aleck N's update28 Jan 2025, 11:10

Reviewer Update

Good day
I would like to know if I’m going to be able to use my acc anymore coz it’s been some time now and it’s still blocked no feedback or anything.

African Bank's replyOfficial

28 Jan 2025, 13:37

Thanks for speaking up and calling us out. Your security is a priority. To address your concern, we follow to our standard customer identification and verification process. Upon registering your concern, look out for a verification SMS. Reply 'Yes' to proceed.

Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's reply28 Jan 2025, 13:37

Official

Thanks for speaking up and calling us out. Your security is a priority. To address your concern, we follow to our standard customer identification and verification process. Upon registering your concern, look out for a verification SMS. Reply 'Yes' to proceed.

Talk to you soon.
Your African Bank Support Specialist team
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Blocked Account