Blocked account

Item: African Bank
Rating: 1
Author: Thabile M

It's been almost 3 years since my account got blocked, I did submit the required documents but nothing. Everytime I go the they request the same documents, they ended up saying the proof of payment is old they need a new one, Worse the bank keeps deducting my money for charges.

Helpful (0)

Replies (3)

African Bank's replyOfficial

02 Jul 2025, 18:00

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team

African Bank's reply02 Jul 2025, 18:00

Official

Thabile M's updateReviewer Update

02 Jul 2025, 18:05

Your consultants called me and they were quiet on their end when I picked up the call

Thabile M's update02 Jul 2025, 18:05

Reviewer Update

Your consultants called me and they were quiet on their end when I picked up the call

African Bank's replyOfficial

03 Jul 2025, 10:21

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
***

African Bank's reply03 Jul 2025, 10:21

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
***