Blocked account

Item: African Bank
Rating: 1
Author: Kholiwe S

My African Bank account was blocked in 2023 with no further communication from the bank regarding this matter until now my account is still on hold, but they keep sending me statements, with a blocked account, I would like for them to fix this issue because whenever I tried going to the branch I wad told that their system is offline and can't be assisted therefore I would like for them to please help unlock my account thank you.

Helpful (0)

Replies (1)

African Bank's replyOfficial

20 May 2025, 09:26

Thanks for speaking up and calling us out. Your security is a priority. To address your concern, we follow to our standard customer identification and verification process. Upon registering your concern, look out for a verification SMS. Reply 'Yes' to proceed.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***

African Bank's reply20 May 2025, 09:26

Official