BL
Brett L

1 reviews | Active since Nov 2019

27 Nov 2019, 08:50

Blatant harrasment. African Bank

I have been harassed over the last few days with phone calls from this bank from different numbers. On Tuesday alone I counted 15 calls starting at 08h00 in the morning with last one at 17H30 in the evening. I have blocked these numbers but they still phone using a different. Numbers from where the calls came from start with 087/010/011. To be exact: ***, ***, ***, *** and it goes on and on. They have even contacted my Parents in the Cape to try and get hold of me. This morning I decided to answer a call and when I asked the person why they are calling me he put the phone down in my ear. I phoned head office and explained this to them requesting that my number be removed off their base. The lady said she would get her supervisor to call me back. THAT WILL NEVER HAPPEN! What to do. Do I now expose them on social media as this is harassment?

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Replies (2)
African Bank
African Bank's reply27 Nov 2019, 13:22
Official
Good day

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together. 

If you need anything else, we're only a phone call away.


Your African Bank Support team 
*** 
BL
Brett L's update29 Nov 2019, 17:23
Reviewer Update
Despite getting a call to apologies and being assured that my details will be removed off the system on Wednesday. I am still being harassed with phone calls from African Bank. *********** is the only word that comes to mind.????