DK
Danielle K

1 reviews | Active since Aug 2016

11 Aug 2016, 14:49

Blacklisted by African Bank

<p>I always went to dial a bed to make my husband's African Bank payments, and their system was always down, I found out that I could pay by furniture city I started paying there, but after my second payment by furniture city I was told no one take payments for African Bank anymore so I went to African Bank to find out where I could pay, they told me I could arrange for a debit order, they phoned head office for me and I told them my story that my husband's salary was paid into my bank account, and they told me, they cannot help me, today we found out that my husband is blacklisted...</p>

0
Replies (2)
African Bank
African Bank's reply12 Aug 2016, 07:13
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Contact Centre Support Specialist Team

Contact number: ***

African Bank
African Bank's reply17 Aug 2016, 09:38
Official

We hereby confirm that we have provided you with feedback and the matter has been resolved.


Should you require any further assistance in this regard please contact us on
***.


Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***