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bonita H

1 reviews | Active since Nov 2015

05 Dec 2024, 21:45

BLACK CREDIT CARD KEEPS DECLINING FOR NO VALID REASON

whenever I try to use my credit card to either in store purchases or online payments my black credit card is declined. There is more than enough money available for me to use - why is this happening every single time i try to use the card for payments? I've already been to a branch and was told there is no max limit on the card. It's becoming embarrassing trying to use this card.

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Replies (1)
African Bank
African Bank's reply06 Dec 2024, 10:52
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.
Your African Bank Support Specialist team