mT
melissa T

1 reviews | Active since Sept 2017

03 Sept 2017, 09:49

Billing never stops

First i was on maternity leave, with no salary.notified them and didnt use my card. Still they kept charging banl fees and intrest. Hence the reason i am no on credit bureuI then paid the full balance. Mailed 3 diffrent email address for the credit çard to be closed. Still month later got account for card fees. As according to call centre i only paid balance not settlement amount

According to me settlement amounts suppose to be less because you settling. When i phoned another months fees was added. I usef this card about 3years ago for the last time. Absolutely patetic

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Replies (1)
African Bank
African Bank's reply04 Sept 2017, 10:59
Official

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team