Billing Dispute

<p>I have just received a call from the African Bank Complaints Department (26/07/2016). This guy told me that the contract cannot be cancelled until I pay for the 3 remaining months. I kindly advised him that should any monies be debited from my bank account after August 2016, further steps will be taken. He just told me that I can go ahead. I immediately called the Dobsonville branch for them to check my balance and when will my last instalment be. The lady who assisted me was so kind, she even did a summary breakdown for me. Below is the breakdown:</p> <p> </p> <p>Aug - Oct 2015 - Account successfully debited.</p> <p>November 2015 - No debit.</p> <p>Dec 2015 - Account debited.</p> <p>January 2016 - Double Debit.</p> <p>Feb 2016 - Account debited + R154 for the arrears.</p> <p>March - June 2016 - Account successfully debited + R154 for arrears.</p> <p> </p> <p>I REPEAT, SHOULD MONEY BE DEBITED FROM MY BANK ACCOUNT AFTER AUGUST 2016, FURTHER STEPS WILL BE TAKEN. I have all the records that I need. I WANT this contract to be cancelled after my last instalment in Aug 2016...</p> <p> </p> <p>Regards</p> <p>L. Ntlailane...</p>