BN
Busisiwe N

1 reviews | Active since Jun 2016

25 Nov 2015, 08:10

billing accounts

Hello Peter<br> <br> i would like to report this that last i lodged a complain regarding my accounts at african bank last week.My account was handed over to Van Der Merwe Attorneys in boksburg and their head office is in Pretoria. The account was garnished but when i try to contact them their contact details are no longer working and their ofices are also closed even my employer tried looking for them several times there are nowhere to be found.Accoridng to Ruth motlana the account is paid up but the account this months has be debited again so i want to know why?. Ruth promised to send me a paid up letter last week but as in today she didnt send it yet why?what if the account doesnt stop debiting because this lawyers are nowhere to be found?

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Replies (1)
African Bank
African Bank's reply25 Nov 2015, 15:43
Official
Hello busisiwej,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***