1 reviews | Active since Oct 2013

06 Jul 2015, 13:18

Billing

Good day All,<br> <br> I would like to make a query about the amount outstanding which is 11 000 something.The initial amount i took was 12,590.00 which i pay <br> <br> 625.14 monthly,So up to this point i have paid more than 5000 so far but still i still owe R 11000 how so?<br> <br> and again you guys are debiting my account on a monthly basis but how come i be in arrears unless the debit order bounces,the debit order has never bounced at all.<br> <br> Another one is,how can you out the interest which is more than a half of my monthly debit fee?<br> <br> Please do not ***** people with your damn ****s and make proper money.<br> <br> Thanks,<br> <br> Tebogo

0
Replies (1)
African Bank
African Bank's reply07 Jul 2015, 11:25
Official
Hello Mrembola,

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards
Contact Centre Support Team
***
Zelda Moloana