1 reviews | Active since Mar 2010
Biggest bunch of thieving *****!!
Every month I get harassed by African Bank Collections that my account is in arrears on the 25th of each month because the debit order was run before the 25th of each month as contractually agreed.
1) I have emailed the CX and current CEO email address as I want to be compensated for the additional fees charged to my Standard Bank Private account for the account being over draw due to African Bank's greed. ZERO FEEDBACK
2) I never requested my debit order details be changed yet the last debit order went off the same account instead of 1 Nedbank Private Banking and 1 Standard Bank Private Banking
3) Your call centre agents intentionally **** to me, with the claim the debit order was being updated to 27th when in fact I received sms notifications payment arrangements was made on good standing account since out 1st engagement in 2007
If my money is not refunded based within 24 hours I will BLOCK African Bank from accessing my money and do manual payments going forward seeing you cannot stick to your own contract and think my bank accounts is your play pen!!
You call me after 15:30 or email me like any normal business does with client escalations or I just log a complaint with the banking ombudsman!!!
I'm done with your lies!!!
You call me after 15:30 or email me like any normal business does with client escalations or I just log a complaint with the banking ombudsman!!!
I'm done with your lies!!!
