Be prepared to swim through mud

Having used various African Bank products for at least a decade due to good interest rates, I finally closed my account; the administrative management at African Bank is disastrous. Transfers in progress are stalled by a CRM person just unilaterally closing the workflow item without cause. Opening investment accounts are quite easy, but if you close one, they suddenly want a whole lot more information including wanting to take like 6 close-up photos of your face WITHOUT having a baseline photo to compare anything to (can you see the ***** possibilities??) . It is up to the client to try and manage any process proactively. Despite numerous calls, *** and complaints, I finally closed my account with the same incorrect residential address I complained about all along. They also allowed another person to open an account with my *** and next thing I got a call from their ***** department having to justify that I am the owner of that number (which they called me on!!!) I don't lose my temper often but I completely lost it recently, to my shame. I won't ever do business with them again, even if just for my heart health.