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rabelani R

1 reviews | Active since Jun 2019

03 Sept 2025, 08:03

*********** Bank

This bank and their agents are lies and I deposited money on Monday until today I haven't received the money, I called on Tuesday the 2nd spoke to Team leader by the name of Lawrence and he **** to me that I will get my money within on e business day, he even referred me to their FAQ website and its written there in black and white that pay@ deposit reflects within one business day, that team leader **** on recorded lines. I am frustrated and this bank caused me so much anxiety as the money was for rental I. the reason I deposited is because they stole my phone and I did not have access to my app I wanted to make use of internet banking , this bank is a ****a shop a real makula shop that inconvenience clients, join them at your own risk, no ATMs and when u deposit money u must wait for 3 days who would want to use a bank that inconvenience them like this

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Replies (1)
African Bank
African Bank's reply03 Sept 2025, 11:11
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team